COMPANY VALUES

We take pride in our operational mission, vision and values being focused to the ease and betterment of our customers.

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ABOUT US

Sanima General Insurance Ltd. is incorporated under the Companies Act and Insurance Act as a Public Limited Company with the objective of providing accessible, affordable, prompt and fair non-life insurance services. We had commenced our business operations since July 2018.

Our company is founded by an esteemed group of investors who have made contributions to economic development inside and outside of Nepal and have substantial experience in establishing and scaling successful business during the politically and economically challenging environment in Nepal. Our team of promoters include Non-Resident Nepalese along with leading industrialists, trading houses, bankers, and highly qualified professionals of Nepal.


WHO WE ARE

At Sanima General Insurance Ltd., customer centricity is the core of our culture. Along with offering a wide range of non-life insurance products approved by the Beema Samiti, we do believe in continuous innovation and improvisation on all the aspects ranging from products to services to be the best partners of our customers. This commitment inspires us to do things right, every time.

Our DNA is deeply embedded in focusing on going beyond ordinary to deliver superior customer value and bring smiles on our customer’s face. Our dedicated and motivated team of professionals with huge experiences in the general insurance industry are continuously working to deliver innovative and quality services to exceed our customer expectations. We are committed towards designing new products, exploring white space to bridge the market need and implementing innovative business solutions with a focus on customer’s interest.

Customer’s peace of mind is our greatest achievement. To achieve this, we understand that one of the biggest deliverable is to eradicate our customer’s worry for claim settlement. Along with establishing a dedicated team for claim servicing, we have also tied up with world-renowned Reinsurer, Hannover Re, Malaysia, a branch of Hannover Re, Germany as our reinsurance partner.


OUR MISSION

To design every product according to the needs of our client, develop every process keeping in mind the ease of our clients, make every decision focusing on our shareholder's profitability and communicate with full transparency.


OUR VISION

To become the leading insurance company in Nepal and provide our clients with unmatched quality – focusing on innovation for better products & customer service.


OUR VALUES
  • TRANSPARENCY

    Here in Sanima Genral Insurance, we believe that all information and services should be provided in the most transparent and ethical manner.

    Transparency
  • RELIABILITY

    We thrive to become the most reliable general insurance company by providing our customers the most trustworthy information and services.

    Reliability
  • UNBIASED

    We serve our customers with the highest ethical standards in an unbiased, efficient and professional manner.

    Unbiased
  • SERVICE

    We believe in providing high quality service and consistent development of innovative and desirable products with an aim to ensure customer satisfaction.

    Service
  • TEAMWORK

    Teamwork is significant to SGI as it encourages mutually supportive employee relationships as we strive to achieve the common goals and objectives of the company.

    Service